Terms & Conditions

Last updated: September 2026

These Terms & Conditions (“Terms”) govern your use of the Houston Emergency Home Services website and your engagement of our AC and HVAC repair dispatch services (“Services”). By using this website or requesting Services, you agree to these Terms.

1. Description of Services

Houston Emergency Home Services connects homeowners in the Houston area with AC and HVAC repair technicians for diagnostic and repair work. Services are provided subject to technician availability and the specifics of each service call.

2. Scheduling & Service Calls

Service calls are scheduled by phone through our dispatch line. While we work to respond as quickly as possible, response times can vary based on demand, weather conditions, technician availability, and your location within our service area.

3. Pricing & Estimates

Pricing is discussed directly with you before any work begins and can vary based on the diagnosis, parts required, and scope of the repair. We do not publish fixed pricing on this website, since actual costs depend on what’s found during the diagnostic visit.

4. Your Responsibilities

You agree to provide accurate information when requesting service, reasonable access to the equipment being serviced, and a safe environment for technicians to perform their work.

5. Limitation of Liability

To the fullest extent permitted by law, Houston Emergency Home Services is not liable for indirect, incidental, or consequential damages arising from the use of this website or from Services provided, beyond the value of the service performed. Nothing in these Terms limits liability that cannot be limited under applicable law.

6. Intellectual Property

The content on this website, including text, graphics, and layout, is the property of Houston Emergency Home Services and may not be copied or reused without permission.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of this website or our Services after changes are posted constitutes acceptance of the updated Terms.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

9. Contact Us

Questions about these Terms can be directed to us by phone at (725) 525-8523 or through our contact page.